- Step 1. Fill out an application form for connection.
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To start the ball rolling, and benefit from PayOnline System’s processing center you need to submit an application form for connection.
The application procedure is in 3 easy steps and takes no more than 10 minutes.
- Step 2. Complete a questionnaire, and familiarize yourself with the basic service conditions and requirements for online stores.
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Once we have your application, PayOnline System specialists will have a look at your online store to see that it meets the minimum statutory requirements. After this, we will need some details about your e-commerce business. An application form is available for you in your ‘Personal Account’ immediately after you apply. This form contains some general questions about your company, focus and profile of your online store, your set-up, the way you supply your clients with products and services, and risk management.
When we review your application, you will receive details on our service’s basic financial conditions, as well as the requirements for connecting your e-store to the PayOnline System processing center, and how to accept card payments.
This usually takes between 1–2 working days.
- Step 3. Analysis of information specified on your application form and more in-depth check of your online store.
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After we receive your questionnaire, all the specified information is analyzed by specialists in our Risk Department to assess the potential level of inherent risk, cooperation possibilities, as well as the preconditions of cooperation.
Simultaneously, our Risk Department has a closer look at the website of your online store to check that it meets the requirement for payment systems and banking partners. If any inconsistencies or gaps in information are detected, specialists from PayOnline System will provide you with information on any changes related to the information content of the site or adjustment routine procedures.
To pass the PayOnline System Risk Department checks and a similar test by our banking partner, you should be aware of a number of basic requirements related to the website content of your online store, which are mandatory when dealing with bank cards payments on the Internet.
Among these requirements are: comprehensive information on the goods or services on your website including the final price, terms and conditions of delivery of goods/services, cancellation/refund of money, customer support contact information, as well as information about the company—actual/legal address, contact numbers and Email addresses, and information on the software infrastructure used for your online store.
A complete list of requirements and recommendations are presented to you while reviewing your application.
The average time taken to process this questionnaire is 2–3 business days.
- Step 4. Preparation of required documents.
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Once our specialists have had a closer look at your site and you have received your preliminary positive decision from us to connect to PayOnline System, you will need to prepare some documents for a technical maintenance contract with PayOnline System and the partner bank engaged in providing financial services. A complete list of the documents required will be given to you by PayOnline System specialists immediately after consideration of your application.
NB. To make sure you receive a positive decision on your application from the partner bank, the required documents can also be supplied electronically. However, before the contract with PayOnline System and the partner bank is finalized, copies of all documents must be submitted in paper form, in the required format.
The average time for preparing the documents is 5–7 working days
- Step 5. Integrate your online store with the PayOnline System payment gateway.
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As soon as your documents are accepted, your account in our processing center is activated in ‘Test’ mode. You will receive a login and password to access the client interface, Personal Account, for technical integration and testing transactions.
Detailed information and instructions on integrating your online store with the PayOnline System payment platform can be found in your Personal Account. Here you can also familiarize yourself with the interface and the basic system functions.
Integration takes 2–3 business days.
- Step 6. Finalizing an agreement with PayOnline System and our partner bank.
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Once all the necessary documents are received in paper form and your application is approved by our partner bank, we will send our contracts to you for signature to confirm your cooperation with PayOnline System and our partner banks.
Receiving your signed contracts, fixes the terms of cooperation and payments processing for bank cards. All the papers are then sent to the bank for final approval and for signatures.
Once all the documents are signed, we run a final check on your online store. If the website no longer requires additional changes or adjustments, we start integrating your online store in ‘Live’ mode. From this moment on you are ready to accept bank card payments from customers from all over the world!
The duration of this phase is 3–5 business days.
From initial application to being able to accept bank cards using the PayOnline System processing center takes no more than 2–3 weeks.
For any questions relating to the connection procedure, contact us by calling +7 (495) 775-15-43 or send an email to sales@payonlinesystem.com. A qualified representative from PayOnline System will answer any questions you may have and provide all the support you require.